Rotterdam Mobility Centre helps people stay mobile through smart group transport solutions. Dawn Technology developed a tailor-made mobile platform that makes booking, tracking and managing rides simple, accessible and reliable for both passengers and drivers.
RMC provides additional transport for elderly people and passengers with disabilities on behalf of multiple municipalities. Reliability, safety and ease of use are central to the service. Every part of the journey must feel effortless, from reservation to arrival at the destination.
The challenge lay in designing a digital platform that truly supports this mission. The app had to be intuitive for users with limited digital skills, while still offering advanced features such as real-time ride tracking, flexible booking options and personal travel preferences. On top of that, many users rely on older smartphones or tablets passed down by family members. The platform therefore had to run smoothly on less powerful devices, without compromising usability.
Dawn Technology developed a mobile app that allows users to book rides in just a few steps. With a single tap, passengers select their pickup and destination, indicate whether they travel alone or with assistance and specify whether they need a wheelchair, rollator or companion. The app provides a clear overview of planned trips, enables real-time driver tracking and allows passengers to rate both the ride and the driver afterward.
To ensure stable performance inside moving vehicles, we developed additional software that continuously updates the application during rides. This ensures accurate trip data and real-time status updates for both users and RMC’s internal operations.
The app was optimised for a wide range of device generations and made available on iPhone, iPad and Android. The interface design was created by Hike One and translated into a robust, accessible digital platform by Dawn Technology.
The RMC app simplifies assisted transport and makes mobility truly accessible for a broad target group. Passengers can book and manage their journeys independently, while RMC benefits from a stable and scalable digital platform that supports daily operations.
The result is a tailor-made mobility solution that puts freedom of movement first and proves how technology can strengthen social impact at scale.
KNMI gaat steeds eerder en gerichter waarschuwen, omdat weerextremen door klimaatverandering vaker voorkomen. Met de nieuwe KNMI-app ben je voorbereid op gevaarlijk weer. Voor deze app werkten we nauw samen met KNMI en Koos Service Design.
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What our customers say
“Dawn Technology is a reliable partner who truly understands our needs. They adapt quickly, think along with us, and deliver a solution that perfectly aligns with our way of working.”
Let’s create accessible platforms with real-world impact.
